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Dear Customer
Thank you for choosing our insurance plan for your mobile. We are very
pleased to ofHer you the following satisfactory services:
・If your mobile phone is accidcntally damaged or breaks ( 1 ).youcan
ask for aloan phone umtil your repair js completed. Simply retum the
damaged or faulty mobile phone to any of the COSMO stores. twill be
exchanged for aloan phone until yourphone( 2 ).
・TF you buy a new mobile phone from COSMO, your existing COSMO
insurance plan will cover your new phone.( 3 )yourplanissuccesshully
transfered, please fi in the appropriate form at any of ou stores tO let us
know the details ofyour new phone.
・Tf you have a four-year insurance plan on your mobile phone, you are
( 4 )afE25 discountofFyour nextupgrade.
TFyou have any qucries please call us. We will be happy to help you.
Yours sincerely,
og 77727y
Sonia Williams
Customer Service Manager
COSMO
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