英読解の問題です。 すっかり忘れてしまったため何も分かりません。 2問教えて欲しいです。お願いします><

2022 P=HT 6. 次のお知らせを読み、 (1) ~ (2) のA~Dで適切なものに○をつけなさい。 [4×2=8] TO: All staff From: Erin Liner, Manager Date: July 15 Subject: Our survey Dear all. We have finished reviewing the data which we received from the recent customer satisfaction survey. I would like to share the most important findings, and how we can improve on certain areas of our work. Overall, customers were happy with the quality of our service. the helpfulness of our staff, and the range of products we offer. However, there were some negative comments which we can begin to work on. A common complaint was that there are not enough foreign titles in the store, especially Japanese comics. I will ask John Calman to research some of the most popular series and make sure we start carrying them from the fall. As Gita Pradesh spent her college years in Tokyo, I will ask her to assist. Better signage was another thing which people wanted. They spend a lot of time looking for the right section and it frustrates a lot of customers. This is something we can improve immediately, so I will speak to Alice Moore today about making the signs easier to see, and adding more if necessary. Finally, we got some comments about having a small cafe in the store. Nowadays, people want to have a coffee while reading or browsing, and it could be a new source of profit. Mario Venetti will make a report on the feasibility and deliver it next month. Thank you for all your efforts in making us the best we can be. Erin Liner Manager (1) What is the purpose of the e-mail? (A) To ask staff to create survey questions (B) To share details of customer feedback (C) To inform staff of recent changes (D) To invite staff to apply for new positions (2) Where does Ms. Liner most likely work? (A) At a café (B) At a movie theater (C) At a clothing shop (D) At a bookstore 以

英語です。23番について，誰かあってるか教えていただけますか？よろしくお願いします。 （7）は語数です。

couldn (22) Do the children receive only backpacks? (3) No, they don't (23) In areas with no school buildings, how do children use the backpacks? (7) They can use in the open air

これにSVOCを振ってくれる方を探しています！ どうぞよろしくお願いします🙇‍♀️

ords Dom-områd lanced ove 7 自分にとって難しいことや簡単なことと, その理由を話そう。 (ed) comot I) (s) an 配達人は ばれ,彼 る弁当配 は100 がありま インド ムンバイ 3翌日、真央はお弁当についてのブログを見つけました。QR Japanese people often use a variety of food when A Japanese bento is very they make bentos. colorful and well-balanced in nutrition. W..o Today many countries have developed their own unique lunch culture.ds For example, Mumbai in India is famous for its lunch delivery service. Hot lunches from home are delivered to schools or FACE FAR workplaces without fail. ebrid 000 Seterborden It's boWhy don't you try a local lunch when you travel abroad? I'm sure you can find a lunch with a 10 different look and taste. puestust abnuo8.COM Ret 1 本文を ② 写真や 付け加 駅弁 の旨みをお

答え合わせの為、答えを教えて頂きたいです。 よろしくお願いします。ビジネス英語です。

Working with words 1 Complete the sentences with the words in bold. Change the form of the word in bold or add another word to it. supply 1 It's important to build good relationships with different suppliers. 2 Our supply chain begins with the manufacturer in India and ends in our UK shops. is much higher but it's transport 3 The cost of air faster. show 4 Customers from all over Europe visit our in Paris and Milan. invent 5 Every item in our photographic records of each of them. middle 6 The problem with using is that it adds to the final cost of products because we have to add on their fee. is unique, so we keep ship 7 We have a large. track 8 We use barcodes to stock coming in and out of the warehouse. made 9 All our pots are _, which makes them expensive, but our target customer doesn't want anything mass-produced. original 10 The arriving in three days. of the of the products is printed on the bottom of the box. 2 Underline the correct words in italics to complete the sentences. 1 The book is currently out of stock, but it is on / out of order, so we'll have it soon. 2 We need to stock up on / run out of headed paper. Could you put an order in? 3 I ran low on/out of ink, so I couldn't print out the report. 4 We can keep track of/ on track our order by satellite. 5 Let's stop at the next service station. We are running low/out on petrol. Business 1 Complete the phone call between Virginie, a customer, and Kevin, a call handler. Put the words in italics in the correct order. Kevin Good afternoon, you're speaking to Kevin. How can I help you? Virginie Hello, I am up/chasing/an/order chasing up an order I placed three weeks ago. Kevin account /take/I/your/details / Can please? 2 Virginie Yes. The account number is 572638. Kevin OK. If you bear with me a moment, I'll into / look/it 3 Let me see. Well, my /to / information / according it is still on order. 4 Virginie I really need to know happened /to/has/it/ what 5 Could check/me/you/it/for/out 6 ? Kevin Certainly. I'll back/you/to/hour / within/get/ the 7 Virginie Thank you. 2 Kevin calls Virginie back. Complete their conversation with the phrases from the list. put the order straight through asap charge it to was dispatched on check it out as quick as we can must have gone wrong Kevin Hello, this is Kevin from DYK calling. I've got some information about your order. Virginie Oh, thanks for calling back. So, what's happened to it? Kevin Well, we put the order straight through to the warehouse, and it 2_ the 25th. Virginie But I haven't received it yet. Kevin I'm sorry about that. Can you confirm the delivery address? Virginie We wanted it delivered to our Brussels office. Kevin Oh, something 3 It looks like it might have gone to your Paris office instead. I'll 4 straightaway. Virginie I've already been waiting three weeks. Could you just send it again 5 ? Kevin OK, no problem. We'll resend it Virginie Thank you. And please not the Paris one. the Brussels account,

わからないので、よろしくお願い致します。

Questions 34-37 refer to the following notice. If you require assistance with something while you are in town, do not 34. on its services. the collection and sending of parcels, The staff there are generally responsible 36. restaurant reservations, arranging vehicle hire, purchasing tickets for events and even giving street directions. 34. (A) The hotel offers guests a wide range of facilities. Simply --- #9 on the phone in your room will put you in touch with one of the concierge 37. staff. If you would like to drop by the concierge desk in person, you will find it on your left when you enter the hotel lobby. (B) The concierge desk is attended 24 hours a day. (C) There is a tourist information center at the station. (D) Thank you for choosing to visit beautiful Miami Beach. 35. (A) attempt (B) hesitate (C) admit (D) tend A B C D A B C D 36. (A) in (B) to 35. (C) with (D) for to rely 37. (A) dialed (B) dial (C) dialing (D) dials A B C D A B CO

(4)を訳したいのですが、文構造が分からずうまく訳せません、。どなたか解説をお願いします。

lo One fast-food company is well known in Japan for its extensive worker manual and the sales talk it covers. From the book, workers learn how to greet a customer, how to bow, how to take an order, pack a bag and give correct change. 5 Customers find the same nice service in all the franchised outlets, which contributes to both customer satisfaction and *corporate profits. One day, a mother came into one of these restaurants, and while she was ordering at the counter, her baby grabbed an 10 employee's hat and began to play with it. He was surprised and embarrassed. He could not concentrate on what the customer (2) was saying and had to ask her to repeat her order twice. He knew he was losing his dignity as a company representative by having an infant tearing up part of his uniform, and he wanted to 15 take it back, but at the same time he didn't know what to say or do. He stood there ( 3 ) until the mother *retrieved the hat and gave it back to him. He put it on again, resumed his normal calm attitude, and took her order efficiently as if nothing had happened. But everyone in the restaurant could see that a 20 one-year-old child had the power to bring the operation to a halt and must have wondered about it. What was the problem here? Simply put, the manual, detailed as it may be, fails to cover what to do in a situation where a young child steals part of your uniform. And without the manual to guide his behavior, the employee was lost. This is a trivial example of a very serious problem in Japan: the inability to 48

この長文の解答を教えてほしいです！ 自分の解答に自信がないのでよろしくお願いします

Questions 4-7 refer to the following letter. January 10 Ms. Erin Murphy Customer Service Department Westcoast Airlines Major Miles Program 345 Brook Street Dallas, TX 75218 sending y you my Dear Ms. Murphy, 6. itinerary and ticket number for my recent roundtrip flight from JFK International Airport to As per your request (during our telephone conversation on January 8, I am s business class with a Major Miles Gold Class voucher and should therefore be eligible for Los Angeles International Airport last December. Please note that my ticket was upgraded to full business class mileage credit. 1 my mileage credi I am a Gold member in the Major Miles program and have been a Westcoast customer for over 15 years. I must that voucher pla genuinely confusing. I fail to understand why the burden of proof for rests with me. Shouldn't this information be on your ticketing computer? Wnb This was my itinerary. Departed JFK, December 22 at 10:20 for LAX Returned to JFK from LAX on December 29 at 16:40 My ticket number was #YB42565697. My seat number was 14B. My Major Miles number is # 04356721 (Gold Card). I sincerely hope that this issue will be resolved quickly as I am counting on my miles earned during this trip to upgrade my hotel room next May. Thank you very much for your attention in this matter. Sincerely Yours, arred Watkins rrod Watkins ection II 読解 4. 5. Wh (A) (B) (C (D W (A ( C

英検二級のライティングの採点お願いしたいです 1部とかでも大丈夫です！！ あとライティングの大体の型とかあったら教えて欲しいです🙇‍♀️お願いします

smos ob dw 4 ライティング OT I ●以下のTOPIC について, あなたの意見とその理由を2つ書きなさい。 POINTSは理由を書く際の参考となる観点を示したものです。 ただし、これら以外の観点 AT & から理由を書いてもかまいません。 語数の目安は80語~ 100語です。 ●解答は、解答用紙にあるライティング解答欄に書きなさい。 なお、 解答欄の外に書かれたも のは採点されません。 解答が TOPIC に示された問いの答えになっていない場合や, TOPICからずれていると判 断された場合は,0点と採点されることがあります。 TOPICの内容をよく読んでから答え てください。 TOPIC agallpo These days, some people spend a lot of money on their pets. Do you think more people will do so in the future? POINTS Health Pet service O Cost TV

写真の1~4を和訳していただきたいです。

FURTHER INVESTIGATION 棒グラフ(bar graph)は、複数の項目を同じ観点で比較する際に有効なチャートです。 また、棒グラフにランキング情報を組み込むことも可能です (ranked bar graph)。 次のグラフは、米国女性が従事する人数を職業別に比較したものです。2つのグラフ (上段:2010年、下段:2018年)を比べて、内容と合っているものを下記の1~4から2 つ選びましょう。 Top 10 Occupations Employing the Largest Number of Women (Upper: 2018, Lower: 2010) Rank Teachers 2 Nurses Nursing, psydhiatric, and home health aides Secretaries 4 Cashiers Customer service representatives 6 Retail salespersons Waters and waitresses First-ine supervisors of retail sales workers Managers (n.e.c.) (Number of employed women) 500,000 1.000,000 1,5s00,000 2,000,000 2,500,000 3,000,000 3,500,000 4,000,000 4,500,000 5,000,000 5,500,000 0 Rank 1 Teachers 2 Secretaries Nurses Cashiers Nursing, psychiatric, and home health aides Retail salespersons Customer service representatives Waiters and waitresses First-ine supervisors of retail sales workers 10 Maids and housekeeping deaners (Number-of employed women) 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 4,000,000 4,500,000 5,000,000 5,500,000 (Source: https://www.dol.gov/agencies/wb/data/occupations-decades-100) 1. More women worked as nurses in 2018 than in 2010. 2. The rank of secretaries went up from 2010 to 2018. 3. Housekeepers still ranked in the top 10 in 2018. 4. No occupation in engineering fields appears in either graph. 15

写真の問題を解いていただきたいのです.

FURTHER INVESTIGATION 棒グラフ(bar graph)は、複数の項目を同じ観点で比較する際に有効なチャートです。 また、棒グラフにランキング情報を組み込むことも可能です (ranked bar graph)。 次のグラフは、米国女性が従事する人数を職業別に比較したものです。2つのグラフ (上段:2010年、下段:2018年)を比べて、内容と合っているものを下記の1~4から2 つ選びましょう。 Top 10 Occupations Employing the Largest Number of Women (Upper: 2018, Lower: 2010) Rank Teachers 2 Nurses Nursing, psydhiatric, and home health aides Secretaries 4 Cashiers Customer service representatives 6 Retail salespersons Waters and waitresses First-ine supervisors of retail sales workers Managers (n.e.c.) (Number of employed women) 500,000 1.000,000 1,5s00,000 2,000,000 2,500,000 3,000,000 3,500,000 4,000,000 4,500,000 5,000,000 5,500,000 0 Rank 1 Teachers 2 Secretaries Nurses Cashiers Nursing, psychiatric, and home health aides Retail salespersons Customer service representatives Waiters and waitresses First-ine supervisors of retail sales workers 10 Maids and housekeeping deaners (Number-of employed women) 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 4,000,000 4,500,000 5,000,000 5,500,000 (Source: https://www.dol.gov/agencies/wb/data/occupations-decades-100) 1. More women worked as nurses in 2018 than in 2010. 2. The rank of secretaries went up from 2010 to 2018. 3. Housekeepers still ranked in the top 10 in 2018. 4. No occupation in engineering fields appears in either graph. 15