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TOEIC・英語 大学生・専門学校生・社会人

答えを教えてください! よかったら,根拠も教えてください

la vitbl Questions 4-7 refer to the following letter. January 10 Ms. Erin Murphy Customer Service Department Westcoast Airlines Major Miles Program 345 Brook Street Dallas, TX 75218 Dear Ms. Murphy, As per your request during our telephone conversation on January 8, I am sending you Los Angeles International Airport last December. Please note that my ticket was upgraded itinerary and ticket number for my recent roundtrip flight from JFK International Airport business class with a Major Miles Gold Class voucher and should therefore be eligible f full business class mileage credit. 62 Section Il over 15 years. I must confess that I find the new restrictions to your flight voucher pla I am a Gold member in the Major Miles program and have been a Westcoast customer 1 genuinely confusing. I fail to understand why the burden of proof for my mileage cred rests with me. Shouldn't this information be on your ticketing computer? This was my itinerary. MD My ticket number was #YB42565697. Departed JFK, December 22 at 10:20 for LAX Returned to JFK from LAX on December 29 at 16:40 My seat number was 14B. 7B My Major Miles number is # 04356721 (Gold Card). I sincerely hope that this issue will be resolved quickly as I am counting on my miles eame during this trip to upgrade my hotel room next May. Thank you very much for your attention in this matter. Sincerely Yours, Jarrod Watkins Jarrod Watkins 4. 5. 6. What does Ms. Murphy do? (A) She makes airline reservations. (B) She deals with unhappy customers. (C) She issues new tickets. (D) She upgrades people to business class. What is the purpose of this letter? (A) To upgrade his ticket to business class (B) To buy a flight upgrade coupon (C) To complain about his seat reservation (D) To receive more mileage credits How does Mr. Watkins feel about the new frequent flier program rules? (A) He would like them to be simpler. (B) He believes they are unfair. (C) He finds them to be convenient. (D) He hopes that they will benefit hold Card members more. Which of the following is NOT mentioned in the letter? (A) His ticket number (B) His frequent flier level (C) His credit card number (D) His flight information inq M:8 big en enthovenot cold w lar hud,mq 01X in jord is di Hal Unit 2: Letters, E-mails, & Text message chains 63

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TOEIC・英語 大学生・専門学校生・社会人

英読解の問題です。 すっかり忘れてしまったため何も分かりません。 2問教えて欲しいです。お願いします><

2022 P=HT 6. 次のお知らせを読み、 (1) ~ (2) のA~Dで適切なものに○をつけなさい。 [4×2=8] TO: All staff From: Erin Liner, Manager Date: July 15 Subject: Our survey Dear all. We have finished reviewing the data which we received from the recent customer satisfaction survey. I would like to share the most important findings, and how we can improve on certain areas of our work. Overall, customers were happy with the quality of our service. the helpfulness of our staff, and the range of products we offer. However, there were some negative comments which we can begin to work on. A common complaint was that there are not enough foreign titles in the store, especially Japanese comics. I will ask John Calman to research some of the most popular series and make sure we start carrying them from the fall. As Gita Pradesh spent her college years in Tokyo, I will ask her to assist. Better signage was another thing which people wanted. They spend a lot of time looking for the right section and it frustrates a lot of customers. This is something we can improve immediately, so I will speak to Alice Moore today about making the signs easier to see, and adding more if necessary. Finally, we got some comments about having a small cafe in the store. Nowadays, people want to have a coffee while reading or browsing, and it could be a new source of profit. Mario Venetti will make a report on the feasibility and deliver it next month. Thank you for all your efforts in making us the best we can be. Erin Liner Manager (1) What is the purpose of the e-mail? (A) To ask staff to create survey questions (B) To share details of customer feedback (C) To inform staff of recent changes (D) To invite staff to apply for new positions (2) Where does Ms. Liner most likely work? (A) At a café (B) At a movie theater (C) At a clothing shop (D) At a bookstore 以

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TOEIC・英語 大学生・専門学校生・社会人

答え合わせの為、答えを教えて頂きたいです。 よろしくお願いします。ビジネス英語です。

Working with words 1 Complete the sentences with the words in bold. Change the form of the word in bold or add another word to it. supply 1 It's important to build good relationships with different suppliers. 2 Our supply chain begins with the manufacturer in India and ends in our UK shops. is much higher but it's transport 3 The cost of air faster. show 4 Customers from all over Europe visit our in Paris and Milan. invent 5 Every item in our photographic records of each of them. middle 6 The problem with using is that it adds to the final cost of products because we have to add on their fee. is unique, so we keep ship 7 We have a large. track 8 We use barcodes to stock coming in and out of the warehouse. made 9 All our pots are _, which makes them expensive, but our target customer doesn't want anything mass-produced. original 10 The arriving in three days. of the of the products is printed on the bottom of the box. 2 Underline the correct words in italics to complete the sentences. 1 The book is currently out of stock, but it is on / out of order, so we'll have it soon. 2 We need to stock up on / run out of headed paper. Could you put an order in? 3 I ran low on/out of ink, so I couldn't print out the report. 4 We can keep track of/ on track our order by satellite. 5 Let's stop at the next service station. We are running low/out on petrol. Business 1 Complete the phone call between Virginie, a customer, and Kevin, a call handler. Put the words in italics in the correct order. Kevin Good afternoon, you're speaking to Kevin. How can I help you? Virginie Hello, I am up/chasing/an/order chasing up an order I placed three weeks ago. Kevin account /take/I/your/details / Can please? 2 Virginie Yes. The account number is 572638. Kevin OK. If you bear with me a moment, I'll into / look/it 3 Let me see. Well, my /to / information / according it is still on order. 4 Virginie I really need to know happened /to/has/it/ what 5 Could check/me/you/it/for/out 6 ? Kevin Certainly. I'll back/you/to/hour / within/get/ the 7 Virginie Thank you. 2 Kevin calls Virginie back. Complete their conversation with the phrases from the list. put the order straight through asap charge it to was dispatched on check it out as quick as we can must have gone wrong Kevin Hello, this is Kevin from DYK calling. I've got some information about your order. Virginie Oh, thanks for calling back. So, what's happened to it? Kevin Well, we put the order straight through to the warehouse, and it 2_ the 25th. Virginie But I haven't received it yet. Kevin I'm sorry about that. Can you confirm the delivery address? Virginie We wanted it delivered to our Brussels office. Kevin Oh, something 3 It looks like it might have gone to your Paris office instead. I'll 4 straightaway. Virginie I've already been waiting three weeks. Could you just send it again 5 ? Kevin OK, no problem. We'll resend it Virginie Thank you. And please not the Paris one. the Brussels account,

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TOEIC・英語 大学生・専門学校生・社会人

これ読んだんですけど、自分は世界史を理解してなかったので分からなくて翻訳アプリ使ったんですけどそれでも分からなかったので分かる方できれば解読お願いします┏●

Denmark in World War II お んれ By Hannah Arendt Hannab Arendt (1906-1975) was a political scientist! and pbilosopber born in Hanover, Germany. Wben Hitler came to power, sbe was forced to leave Germany and came to the United States in 1940. Sbe continued ber academic career by lecturing and teacbing at arious colleges, including The New Scbool for Social Researcb in New York City. Among the many books sbe urote were Eichmann in Jerusalem, On Revolution, and The Origins of Totalitarianism. Editor's Insert During the Second World War. the Germans invaded Denmark in April, 1940. In the beginning of her essay, Hannah Arendt explains that of the four countries almost completely immune to anti-Semitism- Denmark, Sweden, Italy, and Bulgaria Denmark challenged its German masters directly. As soon as the German authorities talked about forcing Jews to wear the yellow badge,' the Danes replied that all Danish citizens, including the King, would be wearing it the next day if the policy were carried out. In addition, all Danish government officials threatened 舌は the German authorities with their immediate resignation if the Germans started to implement any anti-Jewish actions. The following excerpt from Eicbmann in Jerusatem shows how the Danes sabotaged the German plan to carry out the mass extermination of the Jews. only 2タカ人の What happened then was truly amazing; compared with what took place in other European countries, everything went topsy-turvey. In August, ー after the German offensive in Russia had failed, the Afrika Korns 1943 had surrendered in Tunisia, and the Allies had invaded Italy すgovernment canceled its 1940 agreement with Germany which had permitted German troops the right to pass through the country. Thereupon. the Danish workers decided that they could help a bit in hurrying things そのうえに up: riots broke out in Danish shipyards, where the dock workers refused to repair German ships and then went on strike. The German militarv commander proclaimed a state of emergency and imposed martial la and Himmler thought this was the right moment to tackle the Te the Swedish す。 (continued on next page) themselves as Jews secret police), and overseer of the concentration camps

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TOEIC・英語 大学生・専門学校生・社会人

TOEIC正解、よろしくお願い致します!

Questions 5-7 refer to the following letter. a new member to the club To welcome confirm To | continued membership Mr. Leonardo Harper 571-45 Heiligenstàdter Street Vienna 1190 の) December 15 Dear Mr. Harper, Thank you for your continued support of the North Vienna Concert Hall We are writing to confirm receipt on December 14 of your North Vienna Club membership renewal payment for next year. Alnterviews with musicians To celebrate our 30 year anniversary, we are happy to announce some new special benefits for club members. Starting next year, club members can receive a 10% discount on any concert held during the first three months of the year. Call our ticket office at 1-5123098 and use the promotional code CZ1713 when you order your tickets. Please note that discounts only apply to pre-orders placed during this special period. IC) Commentaries on 0 The concert schedule performances As always, members will receive our monthly magazine, North Vienna Club, which features concert reviews and interviews with various artists and musicians, together with news and schedules of all of the events at the concert hall. Next month's issue will feature a six-page interview with the world famous conductor Franz Minsky. Once again, we thank you for being a North Vienna Club member and for supporting arts and music in our community. Sincerely, Roy Pophins Roy Hopkins Director North Vienna Concert Hall の の)

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