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TOEIC・英語 大学生・専門学校生・社会人

答えを教えてください! よかったら,根拠も教えてください

la vitbl Questions 4-7 refer to the following letter. January 10 Ms. Erin Murphy Customer Service Department Westcoast Airlines Major Miles Program 345 Brook Street Dallas, TX 75218 Dear Ms. Murphy, As per your request during our telephone conversation on January 8, I am sending you Los Angeles International Airport last December. Please note that my ticket was upgraded itinerary and ticket number for my recent roundtrip flight from JFK International Airport business class with a Major Miles Gold Class voucher and should therefore be eligible f full business class mileage credit. 62 Section Il over 15 years. I must confess that I find the new restrictions to your flight voucher pla I am a Gold member in the Major Miles program and have been a Westcoast customer 1 genuinely confusing. I fail to understand why the burden of proof for my mileage cred rests with me. Shouldn't this information be on your ticketing computer? This was my itinerary. MD My ticket number was #YB42565697. Departed JFK, December 22 at 10:20 for LAX Returned to JFK from LAX on December 29 at 16:40 My seat number was 14B. 7B My Major Miles number is # 04356721 (Gold Card). I sincerely hope that this issue will be resolved quickly as I am counting on my miles eame during this trip to upgrade my hotel room next May. Thank you very much for your attention in this matter. Sincerely Yours, Jarrod Watkins Jarrod Watkins 4. 5. 6. What does Ms. Murphy do? (A) She makes airline reservations. (B) She deals with unhappy customers. (C) She issues new tickets. (D) She upgrades people to business class. What is the purpose of this letter? (A) To upgrade his ticket to business class (B) To buy a flight upgrade coupon (C) To complain about his seat reservation (D) To receive more mileage credits How does Mr. Watkins feel about the new frequent flier program rules? (A) He would like them to be simpler. (B) He believes they are unfair. (C) He finds them to be convenient. (D) He hopes that they will benefit hold Card members more. Which of the following is NOT mentioned in the letter? (A) His ticket number (B) His frequent flier level (C) His credit card number (D) His flight information inq M:8 big en enthovenot cold w lar hud,mq 01X in jord is di Hal Unit 2: Letters, E-mails, & Text message chains 63

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TOEIC・英語 大学生・専門学校生・社会人

英読解の問題です。 すっかり忘れてしまったため何も分かりません。 2問教えて欲しいです。お願いします><

2022 P=HT 6. 次のお知らせを読み、 (1) ~ (2) のA~Dで適切なものに○をつけなさい。 [4×2=8] TO: All staff From: Erin Liner, Manager Date: July 15 Subject: Our survey Dear all. We have finished reviewing the data which we received from the recent customer satisfaction survey. I would like to share the most important findings, and how we can improve on certain areas of our work. Overall, customers were happy with the quality of our service. the helpfulness of our staff, and the range of products we offer. However, there were some negative comments which we can begin to work on. A common complaint was that there are not enough foreign titles in the store, especially Japanese comics. I will ask John Calman to research some of the most popular series and make sure we start carrying them from the fall. As Gita Pradesh spent her college years in Tokyo, I will ask her to assist. Better signage was another thing which people wanted. They spend a lot of time looking for the right section and it frustrates a lot of customers. This is something we can improve immediately, so I will speak to Alice Moore today about making the signs easier to see, and adding more if necessary. Finally, we got some comments about having a small cafe in the store. Nowadays, people want to have a coffee while reading or browsing, and it could be a new source of profit. Mario Venetti will make a report on the feasibility and deliver it next month. Thank you for all your efforts in making us the best we can be. Erin Liner Manager (1) What is the purpose of the e-mail? (A) To ask staff to create survey questions (B) To share details of customer feedback (C) To inform staff of recent changes (D) To invite staff to apply for new positions (2) Where does Ms. Liner most likely work? (A) At a café (B) At a movie theater (C) At a clothing shop (D) At a bookstore 以

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TOEIC・英語 大学生・専門学校生・社会人

すみません、長文の穴埋めがわからないのでどなたか教えてくれる方がいましたら心強いです! (1)と(2)がわかりません。

Dear Patron, Thank you for your contribution to the Sunset Maritime Museum. Our efforts to pass on our rich seacoast history to the next generation have been a phenomenal success. We were able to raise more than $60,000 this past year. There are many projects in progress and more planned for the following year. several retired sea captains have been volunteering their time for live 2. storytelling sessions, which have been getting young people interested in boating and fishing. Consequently, we hope to exceed the amount of donations this coming year. An anonymous donor has contributed $20,000 to get the ball --3--.We are delighted about this, as we anticipate remodeling costs of $100,000. We understand that everyone's resources are limited, --a- we ask that you help us spread the word by forwarding this to your family, friends and associates. The Sunset Maritime Museum is a worthy cause. Since the museum reopened, the number of people staying and working in this town after high school, as well as those attending college and coming back here to work in family businesses has increased almost 10%. Help save our local heritage. Your help willbe appreciated for generations to come. SVBd (8) 1. (A) Actually, there were at least a dozen new projects involving seabirds. (B) On the other hand, we didn't finish the report to our shareholders in time. (C) Otherwise, there was no information about the matter that could be shared. 0ubeem.ol opiod (D) Nonetheless, we project we will need further funding to meet operating Costs. 46 00 2. (A) For example, (B) However, (C) Notwithstanding, (D) On the other hand, 3emit ynsm visil of beleva) evsdinrelbbne eus eit GAe 1w () の O0

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TOEIC・英語 大学生・専門学校生・社会人

TOEIC正解、よろしくお願い致します!

Questions 5-7 refer to the following letter. a new member to the club To welcome confirm To | continued membership Mr. Leonardo Harper 571-45 Heiligenstàdter Street Vienna 1190 の) December 15 Dear Mr. Harper, Thank you for your continued support of the North Vienna Concert Hall We are writing to confirm receipt on December 14 of your North Vienna Club membership renewal payment for next year. Alnterviews with musicians To celebrate our 30 year anniversary, we are happy to announce some new special benefits for club members. Starting next year, club members can receive a 10% discount on any concert held during the first three months of the year. Call our ticket office at 1-5123098 and use the promotional code CZ1713 when you order your tickets. Please note that discounts only apply to pre-orders placed during this special period. IC) Commentaries on 0 The concert schedule performances As always, members will receive our monthly magazine, North Vienna Club, which features concert reviews and interviews with various artists and musicians, together with news and schedules of all of the events at the concert hall. Next month's issue will feature a six-page interview with the world famous conductor Franz Minsky. Once again, we thank you for being a North Vienna Club member and for supporting arts and music in our community. Sincerely, Roy Pophins Roy Hopkins Director North Vienna Concert Hall の の)

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TOEIC・英語 大学生・専門学校生・社会人

わかる人いたら教えてください

¥ Samuel Pepys is the earliest diary- keeper that is famous today. for it gives personal insight into London's Great Plague and the Great Fire. Pepys took diary writing from the realm of business to the individual. His diary is being published on the Internet, and it is interesting to note that there has beena new entry every day since Anne Frars 1929-194。 n January of 2003. It will continue over the course of several years to come. Reading his diary is fascinating. and it makes his life all the more real to us. 63 Today's electronic version of the diary, the web READING PASSAGE log, or “blog," has once again stretched the diary to fopic sentences and supporting sentences of each paragraph be much more than a personal account of the dav's events. There are blogs to document recipes, traveling. ロ movies, independent news, product announcements, allowance." It refers to a book for fragmentary writings by date and is photos, and anything else that needs to be recorded over time. Search engines like Technorati.com have 会 the six volumes of Samuel Pepys diary manuscript 35 been created to keep track of the more than 112 million blogs that are $ diary is a good form of self-study. 日(In America, from the 1940s through the 1980s! a diary was thought of currently public. In its newest incarnation, the diary has become more popular mostly as a way to privately express one's deepest thoughts while keeping notations about the day, In those times, pnd even continuing on today, writin。 in a diary was like writing to a special friend. Many times, movies would show than ever. COMPREHENSION QUESTIONS 9 teenage girl beginning to write in her diary while she said aloud, "Dear diary Decide if each statement is true [T] or false [F]. If it is false, write the sentence correctly. What followed was a synopsis of the day, usually filled with emotion. Those private reflections may have historical significance long after the 1.[]The word “diary" means a collection of stories written every ロ day. author's death. A diary kept by a young German Jewish girl by the name of Anne 2.[] Diary writing in movies illustrates how similar it is to writing to a special friend. Frank provides us with invaluable lessons about history, for she documented Anne kept a record of her private events and thoughts in her diary after she moved to Germany. 15 her experiences while she hid from the Nazis during their occupation of the Netherlands in World War II. Her diary became one of the world's most widely 4.[]Pepys was one of the first diary writers to include his own personal observations of historical events. read books and is the basis for many films. Samuel Pepys, who lived during the 17th century, is the earliest diary-keeper that is famous today. His diary is also an important documentation of history, ロ 5.[、]Today's diaries on the web are changing their characteristic of being secretive. 12

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