Guest: The air conditioner doesn't
Clerk: Oh. What's the problem?
Let's talkD ホテルでのトラブル·苦情を言う、謝る
Guest: Excuse me.
T have a problem with my room.
work.
Can you check it, please?
Clerk: Certainly, we'll check it right
away.
I apologize for the trouble.
Guest: Thank you.