Questions 5-7 refer to the following letter. a new member to the club To welcome confirm To | continued membership Mr. Leonardo Harper 571-45 Heiligenstàdter Street Vienna 1190 の) December 15 Dear Mr. Harper, Thank you for your continued support of the North Vienna Concert Hall We are writing to confirm receipt on December 14 of your North Vienna Club membership renewal payment for next year. Alnterviews with musicians To celebrate our 30 year anniversary, we are happy to announce some new special benefits for club members. Starting next year, club members can receive a 10% discount on any concert held during the first three months of the year. Call our ticket office at 1-5123098 and use the promotional code CZ1713 when you order your tickets. Please note that discounts only apply to pre-orders placed during this special period. IC) Commentaries on 0 The concert schedule performances As always, members will receive our monthly magazine, North Vienna Club, which features concert reviews and interviews with various artists and musicians, together with news and schedules of all of the events at the concert hall. Next month's issue will feature a six-page interview with the world famous conductor Franz Minsky. Once again, we thank you for being a North Vienna Club member and for supporting arts and music in our community. Sincerely, Roy Pophins Roy Hopkins Director North Vienna Concert Hall の の)
Practice Questions 1-4 refer to the following e-mail. To Maya Edwards From The Shoe Company Online Date December 4 Subject Order #74561 Dear Ms. Edwards, We are sending this e-mail to confirm receipt of your returned item (1 pair Feel Free sneakers, Shell Pink, Size 7) on December 3. We regret to inform you that the larger 7.5 size you have requested in B) To apply for a refund exchange is currently sold out. However, we do expect new stock to become Tofle a customer complaint available sometime in the next 2 weeks. Alternatively, if you would be willing to accept a pair in a different color (Navy Blue or Peach), we could have the sneakers shipped to you within 1-3 days. Images of the shoes in both of these colorways can be viewed on our website CUstomer servICe center? (A) A delivery address B) An order number C) A coupon code ID) A credit card number at Please reply to this e-mail with your preferences, and we will process your item exchange as quickly as possible. If you would prefer to speak directly with a customer service representative, please call us at 1-800-6555-2246, Monday through Friday, from 10:00 A.M. to5:00 P.M. Please refer to your order number 74561 when you call, We apologize for the inconvenience and thank you for shopping with us. Sincerely, The Shoe Company Online
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